PRIVACY NOTICE

Welcome to Betvictor’s Privacy Notice. Your privacy is important to us, so please take a moment to read this carefully before using our website, services, or products.

What Data Do We Collect?

We collect and process various types of personal data, which may include:

  • Identity Data: Name, username, title, date of birth, and gender.
  • Contact Data: Address, email, and phone numbers.
  • Financial Data: Bank details, payment methods, income sources, and other financial information.
  • Marketing Preferences: Communication preferences and consent for marketing.
  • Profile Data: Usage history, interests, occupation, preferences, and survey responses.
  • Transaction Data: Details of deposits, withdrawals, and website activity.
  • Technical Data: IP address, login information, browser details, and device information.
  • Usage Data: Insights into how you interact with our website and products.

How Do We Collect Data?

Your data is collected through:

  1. Direct Interactions: Completing forms, making payments, participating in promotions, or providing feedback.
  2. Third Parties: Social media, public registers, payment service providers, and advertising networks.
  3. Technical Sources: Cookies, server logs, and analytics tools.

How Do We Use Your Data?

We process your data in the following ways:

  • To fulfill our contractual obligations to you.
  • To comply with legal or regulatory requirements.
  • For legitimate business purposes, provided your rights are not overridden.
  • With your consent, such as for marketing or tailored recommendations.

Examples of data use include crime prevention, compliance with anti-money laundering regulations, and delivering personalized offers.

Who Do We Share Your Data With?

We may share your data with:

  • Internal Parties: Companies within BV Gaming Limited for IT, marketing, and reporting purposes.
  • External Providers: Service providers for customer support, legal advice, compliance, and fraud prevention.
  • Government Authorities: Regulators and tax departments when required by law.
  • Third Parties: If we sell or merge parts of our business, the new owners may use your data as outlined here.

All third parties are required to process your data securely and for authorized purposes only.

International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through adequacy decisions or legally approved safeguards such as contractual clauses.

Data Storage and Security

Your data is stored securely in regulated jurisdictions. We use encryption (SSL), firewalls, and advanced monitoring tools to protect your data against unauthorized access. Account protection includes secure passwords and optional two-factor authentication.

How Long Do We Retain Your Data?

We retain data only as long as necessary:

  • Standard Retention: Five years after account closure.
  • Self-Exclusion: Seven years after the exclusion period ends, plus five additional years.
  • Longer Retention : May apply in cases of legal investigations or litigation.

Your Rights

Under data protection laws, you have several rights, including:

  • Right to Be Informed: About how your data is used.
  • Right to Access: Request a copy of your data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data in certain cases.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Data Portability: Transfer your data to another organization.
  • Right to Object: Stop data use for direct marketing or in certain other scenarios.
  • Automated Decisions: Request a human review of decisions made solely by automated processes.

Children’s Privacy

The website is not intended for individuals under 18. We do not knowingly collect data from children.

Cookies

We collect data about your browsing behavior using cookies and similar technologies. For more details, refer to our Cookies Notice.

Contact Us

If you have questions or wish to exercise your rights, please contact our Data Protection Officer:

  • Email: admin@betvictor.pro
  • Address: Data Protection Officer, BV Gaming Limited, Suite 2:01, World Trade Center, Bayside Road, Gibraltar, GX11 1AA

We aim to respond to all requests within 30 days.

Complaints

You can raise a complaint with the Gibraltar Regulatory Authority (GRA) regarding data protection issues.

Our website may link to third-party sites. Please review their privacy policies, as we are not responsible for their content or practices.

Changes to This Notice

This Privacy Notice is reviewed regularly and updated as needed. The latest update was on 23 March 2022.